"We have built or renovated in many centers around Queensland & on our latest build, had actually ordered with a large chain hardware - who bungled our order, delaying our tight schedule. A friend recommended Sarina Handrails & Lattice & we are so glad we took that advice. What a surprise to find people who really knew their business & have consistently delivered service exceeding anything we have experienced before, anywhere! They deliver on time & have even gone out of their way to source materials needed. We had a production fault with an item S.H. & L. supplied & immediately Lee was out to investigate, followed up with the supplier then arranged & delivered a replacement, pronto with absolutely no fuss - how refreshing! He even offered to re-install it!! S.H. & L. always strive to be competitive on price, but with the time & energy we save by dealing with people that care about your project & timeline, we actually see the price as being secondary in the overall picture. Thank you, Lee & Sonya, for your valuable assistance."